FAQ
Frequently Asked Questions
What is the Luvara Cool Mist Bonding™ Brush?
It is a rechargeable grooming brush for cats and dogs. Its curved steel comb gathers loose hair while the built-in mist gently hydrates the coat and helps reduce dryness, static, and flying hair.
Is the brush suitable for both cats and dogs?
Yes. The brush is designed for grooming both cats and dogs. Introduce it gradually and use gentle strokes, especially with pets that are new to grooming.
How do I use the mist function?
Prepare the built-in spray as directed in the product instructions, turn on the brush, and groom with gentle strokes in the direction of the coat. The light mist helps keep the coat soft and easier to manage.
Does it help remove loose or tangled hair?
The curved steel comb is designed to gather loose hair and support routine grooming. Work slowly through the coat and never pull forcefully at tight mats or tangles.
How do I remove collected hair from the brush?
Use the easy-press cleanup feature to release the gathered hair, then remove any strands that remain around the comb.
How will I know when the brush needs charging?
The digital display lets you monitor the battery level so you can recharge the brush when needed. Follow the included charging instructions.
How do I clean the brush?
Turn the brush off, remove collected hair from the comb, and wipe the ABS/plastic body with a soft cloth. Do not immerse the electrical parts in water, and allow the brush to dry before storing or charging it.
Can I travel with it?
Yes. The brush is suitable for grooming at home or while traveling. Switch it off and pack it securely before transport.
Which colors are available?
The Luvara Cool Mist Bonding™ Brush is available in Pink, White, and Light Green, subject to availability.
How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery times vary depending on your location. Once your order ships, tracking information will be provided when available.
What if my order arrives damaged?
Contact us as soon as possible with your order details and clear photos of the damaged package or product. Our support team will help you with the next steps.